Frequently Asked Questions
Everything you need to know about our authentic Italian products and services.
What is the shelf life of Botticelli Olive Oil?
Our olive oils typically have a shelf life of 18 to 24 months from the date of bottling. For maximum freshness, we recommend storing your oil in a cool, dark place away from direct heat and sunlight.
Are your pasta sauces gluten-free?
Most of our Botticelli pasta sauces are naturally gluten-free. However, we always recommend checking the specific ingredient list on the product page or label to ensure it meets your dietary requirements.
Where are Botticelli products sourced?
We take pride in our heritage. Our olives, tomatoes, and specialty ingredients are primarily sourced from the finest regions of Italy and the Mediterranean to ensure authentic flavor and high quality.
How do you handle shipping for glass jars?
We use specialized, high-durability packaging designed to protect glass containers during transit. If your order arrives damaged, please contact our customer support team within 48 hours for a replacement or refund.
What is your return policy for food items?
Due to the perishable nature of food products, we cannot accept returns once an item has been opened. If you receive the wrong item or an unopened product is defective, please reach out to us within 30 days.
Do you offer bulk or wholesale pricing?
Yes, we offer bulk purchasing options for restaurants and specialty retailers. Please contact our sales department through our wholesale inquiry form for more information on pricing and minimum order quantities.